• Train your team members to develop their autonomy.

  • Let's design organizations and systems where humans can thrive.

  • Let's create fair, accountable and sustenable systems.

Kaizen Radical: specialists in process optimization

Our ambitions are human

We share radical solutions with a community of authentic humans to create caring systems and continuously change the world.

To achieve this, we offer specialized services in continuous improvement, process optimization, work organization and change management. Our customized approach is adapted to health and social services centers, university hospitals, private clinics and educational institutions.

Thanks to the Lean continuous improvement culture, the Lean Six Sigma philosophy and OHS best practices, we support management and teams in the field in order to put human needs at the heart of priorities.

Trust us to tame the permanent nature of change step by step.

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Our continuous improvement services

Process design

Let’s team up to review an existing process or create a new one. Together, we will thoroughly correct the systems to value the human being above all.

Analysis and consulting

We work with decision-makers to analyze the value chain and define strategic orientations. Our approach is efficient, human and caring.

Training

Discover a variety of trainings that focus on improving service efficiency. Choose a patient- and worker-friendly approach that encourages autonomy, trust and collaboration.

Customers at the heart of the change

Julie is a scientific thinker who is brilliant with coaching others using Toyota Kata. I engaged Julie as my Toyota Kata Coach for a period of 8 weeks, while I worked on 2 consecutive challenges. One of Julie’s strengths is her ability to guide her learners to the discovery of key process and outcome data, and then help her learners understand how to visualize that data to spot meaningful trends. Julie’s second biggest strength is her uncanny ability to ask just the right questions to allow a learner to begin to see and hear their own thinking. My coaching sessions with Julie were often short; sometimes as quick as only ten or fifteen minutes. But in that brief time, she was always able to help me see how to propel forward to my next step, and how to spot assumptions that were impacting my thinking. My scientific thinking grew by leaps and bounds under Julie’s supportive and watchful eyes. And I achieved more than I had believed was possible by learning to identify and release assumptions and make decisions based on evidence. If you need to develop your own agility as a scientific thinker, if you need to be able to innovate and operate in an environment of ambiguity, I can assure you that Julie can help.
Amy Woods
Continuous improvement specialist, Raymond Lean Management

Julie coached me as a Toyota kata learner daily for 8 weeks. I highly recommend her as a coach because she allowed me to learn, explore, and reflect on my own. She was patient and a good listener. She would step in, however, when I needed more information or specific guidance. She understood when to coach and when to teach. Also, she has a positive attitude and encouraged me to see the progress and accomplishments every day. She has a deep sense of humor that made things fun, too! I felt supported through my learning process, and I would love to work with Julie again.
Mary E. Jones
Project Manager, MiliporeSigma

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